Privacy Policy
1. Our Commitment to Your Privacy
At PurpleMay Jewellery, we prioritise your privacy and aim to be transparent about how we manage your data. This policy explains the types of personal information we collect, why we collect it, and how we ensure its protection.
2. What Personal Data We Collect
We collect personal data, such as your name, email address, phone number, postal address, and payment details when you make a purchase, sign up for our newsletter, or interact with us in any capacity—both online and in person.
We may also collect non-personally identifiable information through cookies or similar tracking technologies to understand how users navigate our website and improve your overall experience. This includes data like browser type, device information, and site usage patterns.
3. How We Use Your Information
We use your personal information for the following purposes:
• Order Processing: To process and fulfil your purchases, handle payments, and provide customer support.
• Marketing and Communication: To send you updates about new collections, special offers, and other relevant news, based on your preferences.
• Improving Services: To enhance our website, services, and overall customer experience by analysing user behaviour and feedback.
If you prefer not to receive marketing communications, you can opt-out by clicking the unsubscribe link in our emails or by contacting us directly.
4. How We Protect Your Data
We follow strict security protocols and use encryption to ensure your data is stored securely and is protected from unauthorised access, modification, or disclosure. We regularly review our data protection practices to stay updated with industry standards and ensure your information’s safety.
5. Sharing Your Data
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners or service providers, such as payment processors or shipping companies, solely for business operations. All third parties are required to maintain the confidentiality of your information and use it only for the purposes we authorise.
We may also disclose your information when required by law or to protect the rights, property, or safety of PurpleMay Jewellery, our customers, or others.
6. Use of Cookies and Tracking Technologies
Cookies are used on our website to improve your browsing experience. They help us remember your preferences, track your engagement, and personalise your visits. You can disable cookies in your browser settings, but this may impact the functionality of our website.
7. Accessing and Updating Your Information
You have the right to request access to your personal data and to correct or delete any inaccuracies. To make such requests, please contact us at the details provided below. We strive to keep your information accurate and up-to-date, and encourage you to inform us of any changes.
8. Retention of Data
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymise the data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any modifications will be posted on our website, and we encourage you to review this policy regularly.
10. Contact Information
For any privacy-related inquiries, requests, or concerns, feel free to reach out to us:
Email: jewellery@purplemay.com.au
Phone: (03) 9939 5166
At PurpleMay Jewellery, we prioritise your privacy and aim to be transparent about how we manage your data. This policy explains the types of personal information we collect, why we collect it, and how we ensure its protection.
2. What Personal Data We Collect
We collect personal data, such as your name, email address, phone number, postal address, and payment details when you make a purchase, sign up for our newsletter, or interact with us in any capacity—both online and in person.
We may also collect non-personally identifiable information through cookies or similar tracking technologies to understand how users navigate our website and improve your overall experience. This includes data like browser type, device information, and site usage patterns.
3. How We Use Your Information
We use your personal information for the following purposes:
• Order Processing: To process and fulfil your purchases, handle payments, and provide customer support.
• Marketing and Communication: To send you updates about new collections, special offers, and other relevant news, based on your preferences.
• Improving Services: To enhance our website, services, and overall customer experience by analysing user behaviour and feedback.
If you prefer not to receive marketing communications, you can opt-out by clicking the unsubscribe link in our emails or by contacting us directly.
4. How We Protect Your Data
We follow strict security protocols and use encryption to ensure your data is stored securely and is protected from unauthorised access, modification, or disclosure. We regularly review our data protection practices to stay updated with industry standards and ensure your information’s safety.
5. Sharing Your Data
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners or service providers, such as payment processors or shipping companies, solely for business operations. All third parties are required to maintain the confidentiality of your information and use it only for the purposes we authorise.
We may also disclose your information when required by law or to protect the rights, property, or safety of PurpleMay Jewellery, our customers, or others.
6. Use of Cookies and Tracking Technologies
Cookies are used on our website to improve your browsing experience. They help us remember your preferences, track your engagement, and personalise your visits. You can disable cookies in your browser settings, but this may impact the functionality of our website.
7. Accessing and Updating Your Information
You have the right to request access to your personal data and to correct or delete any inaccuracies. To make such requests, please contact us at the details provided below. We strive to keep your information accurate and up-to-date, and encourage you to inform us of any changes.
8. Retention of Data
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymise the data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any modifications will be posted on our website, and we encourage you to review this policy regularly.
10. Contact Information
For any privacy-related inquiries, requests, or concerns, feel free to reach out to us:
Email: jewellery@purplemay.com.au
Phone: (03) 9939 5166